CONTACT US

At Soul Lady, we're committed to providing you with the best experience. Whether you're browsing, placing an order, or need help with a recent purchase — we’re here to assist you.

📞 PHONE SUPPORT

Available: Monday to Friday | 5:30 PM – 4:00 AM (PST)

For real-time assistance, please contact the appropriate phone line:

🔹 Pre-Sale Inquiries

Product questions, recommendations, discounts, etc.
☎️ +1 (646) 821-7855
(Pre-sale only)

🔹 Order Support (Orders in Progress)

Shipping updates, tracking issues, or changes to a current order
☎️ +1 (323) 917-7230
(Ongoing orders only)

✉️ EMAIL SUPPORT

Can’t reach us by phone? No problem — our email support is open to all customers.
Whether you have questions about products, orders, or after-sale issues like returns and refunds, simply use the contact form below or email us directly.

We typically respond within 48 hours.
To avoid delays, please submit your request once only.

Thank you for choosing Soul Lady. We look forward to assisting you!